Popette of Pendulum takes every effort to process, make and ship all orders in a timely manner. It may require 7-10 business days for us to process and complete your order prior to shipping.
Please Make Note: If you need your order for a special occasion or by a special date, please place your order in time for us to accommodate you or contact us at firstname.lastname@example.org
We can ship to virtually any address in the United States and we offer a $5.00 flat fee shipping charge via USPS Priority Mail.
Regarding our Fed Ex Shipping Option - Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound.
Please be sure to ship your products to an address where they can be received upon delivery, as many shipping carriers may leave packages outside if no one is available.
If you live in a building without a doorman and you would like your package delivered to your door (as opposed to the delivery driver leaving your package in the lobby) please indicate in the "Comments & Notations" section of your online order form that you would like the "Direct Signature" feature activated, whereupon you will need to sign for your package.
SHIPPING RELATED DETAILS
Popette of Pendulum, LLC cannot be responsible for orders lost or due to theft. We suggest orders be shipped to locations where they can be received or stored in a safe and secure location. We will not be held liable for delay in delivery of products arising from any event beyond our control including shipping carrier delays, heat, humidity or inclement weather.
RETURN, REFUND & EXCHANGE POLICY
Food items are non-refundable, non-returnable and non-exchangeable.
Popette of Pendulum, LLC